SugarSync Review

SugarSyncSugarSync is a popular solution to backup your files and synchronize them to all your connected devices. It offers a reliable and hassle-free service that saves copies of your favourite media and important documents in the cloud. This enables you to access them from any device meaning that if anything ever happens to your original computer, you won’t have to worry about losing your data. Backing up your data is a must, but many users don’t know how to do it, or simply can’t find the time to do it. SugarSync shows that backing up doesn’t have to be complicated and in addition, it offers a convenient way to access your files, no matter where you are. Here is what you can expect from this online backup solution.

Review of Sugarsync

Getting Started
SugarSync was launched in 2008 and it has gained recognition thanks to the seamless file-syncing experience that it offers. Instead of having to save your files in a USB or sending them to yourself by email, you can rely on services like SugarSync when you need to access important information on the go. When you log into your SugarSync web account, the most updated version of your files will be available from any computer or mobile device. Apart from its syncing functionality, SugarSync also enables you to back up and share your videos, music, photos and documents. It is a has become the preferred choice for millions of users, who want to enjoy instant access to their files, no matter where they are.

In order to find out if SugarSync is the right service for your needs, you will need to sign up for one of the plans to start your 30-day trial. Even though you need to enter all the information required, including payment details, you will not be charged until the trail period is over. There are three individual plans to choose from, starting at $7.49 per month/ $74.99 per year for 100GB. The next option costs $9.99 per month or $99.99 per year and it offers 250 GB of storage capacity. If you want to get up to 500GB, you would need to pay $24.99 per month or $249.99 per year.

SugarSync also offers a Business plan that gives you 1TB for up to 9 users. The prices range between $550 per year and $1300 per year, depending on the number of users selected. If you require support for more users and a larger storage capacity, SugarSync gives you the option of creating a plan tailored to your needs. You can choose a Custom plan that provides exactly what you require in terms of space and multi-user capacities. All the business plans provide Admin Control, Top phone support and the possibility of remove data safely and remotely.

Once you have signed up for an account and the software is installed on your Windows PC or Mac, you will be able to launch SugarSync without any issue and after naming your computer, you will be ready to start using the service. The desktop interface is flexible and presents three options: SugarSync, Tools and Help, from where you can get easy access to all the functions available. You can search files, see what folders are being synced, select sharing options and much more. There are also mobile apps for platforms like Android, iOS and Blackberry.

How Does It Work?
SugarSync makes things simple when you need to sync your files across different computers and mobile devices. The drag-and-drop functionality allows you to move entire folders into the My SugarSync desktop folder, allowing you to have access to your data from anywhere you are. To sync files or folders you can also right-click on them, which is a quick way to make your information available at any time. You can also use the control panel to scan your computer for folders to back up. Using SugarSync is quite simple, thanks to an interface that offers a clean and straightforward layout. If you need to locate a specific file, you can use the search bar to find it within seconds.

In the Cloud view, you will be able to see if a folder is synced to the device that you are using at that moment. There is also information about the data’s original source, other devices to which it has been synced, sharing options and space consumed. You can also add a label to the folder, edit it, or remove the folder completely from SugarSync. While there are no file size limits in the desktop version, there is a limit of up to 300MB when you try to upload files through the website. Keep in mind that even in the desktop version, files larger than 300MB will take longer to upload and will have an impact on your bandwidth. SugarSync’s file versioning only saves the five most recent versions of a file, but only the most recent version is counter towards your storage limit. You data is secure as it is encrypted with 256-bit AES.

The file sharing option supported by SugarSync is pretty versatile and it enables you to create public links for files to share via email, Twitter, Facebook, or your blog. SugarSync offers a gallery section designed for storing and sharing photos. This is a convenient method to share photo albums with your family and friends as they don’t even need to sign-up to access the data. Once they click on the link you provided, they will get access to the photos, at any time and anywhere. The links can be disabled whenever required and you can also get an overview of how many times they have been accessed. It is also possible to create shared folders to collaborate in projects and to access and edit work documents while you are travelling or away from the office.

SugarSync includes an Activity tab, which provides a summary of the files that have been updated or shared, as well as details of any other actions that have taken place in your account. There are different options available and when you hover over an item, more information is displayed. One convenient feature is the option to upload email attachments to SugarSync by sending them to an email address that is associated to your account. Although some file types can’t be sent as an attachment, this is a simple way to save many important documents that have been received by email. Another useful ability supported is remote wipe, which allows you to log out and delete data from your devices, even if they are lost or stolen.

Customer Support
The support options include a forum that features a great deal of useful information about SugarSync, as well as advice regarding possible issues. You can also find specific topics and answers to the most common questions about the service, billing, platforms supported and anything else. If you require additional assistance, you can submit a request. Although phone support is not offered (unless you pay an additional fee), live chat is available for SugarSync customers and the team’s responses are professional, clear and detailed.

SugarSync effectively combines online backup and file syncing to give you an option that is practical and very easy to use. With this service you get an intuitive interface and a lot of flexibility to backup and sync your data across multiple devices. You can save your music or videos and enjoy them on your smartphone or laptop. While some advanced features like pause of file transfers are not supported, overall SugarSync is a practical service that allows you to sync your files and folders to the cloud and access them whenever you need them.

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